Member Community Policy

Last updated: 10 November 2026

Privacy Policy | Terms of Use & Service | Legal Notice

For the purposes of this policy, member contributions (“Contributions”) refer to comments submitted by members in the Thrive Space comment section under topics published by Empthrive. In limited circumstances, Contributions may also include topics submitted to Empthrive by email for consideration for publication.

This Member Community Policy supplements Empthrive’s existing Terms of Use & Service and should be read alongside those Terms, Empthrive’s Privacy Policy and Legal Notice.

The existing Terms of Use & Service continue to govern your use of Empthrive’s website and services. The Privacy Policy explains how Empthrive collects, uses, stores and protects personal data. This additional policy sets out the rules and arrangements that apply specifically to member participation in Empthrive’s Thrive Space, including comments and other contributions. By participating in the Thrive Space, members agree to follow this policy and the applicable Terms of Use & Service.

If you have any questions about this policy, please contact hello@empthrive.com

1. Member Terms of Use

The Thrive Space is intended to provide members with a respectful, constructive and welcoming environment to exchange experiences, perspectives and information.

We expect all members to treat one another with respect. The following behaviours and contributions are not acceptable and members must not submit comments or other contributions that:

  • Harass, intimidate, bully or personally attack another person

  • Contain discriminatory, hateful or threatening language or material

  • Impersonate another person or deliberately misrepresent their identity or affiliation

  • Constitute unsolicited advertising, spam or unauthorised promotional content

  • Share another person’s private, confidential or identifying information without their permission

  • Infringe copyright or involve the unauthorised use of another person’s intellectual property

  • Deliberately disrupt the community or interfere with other members’ participation

  • Promote political or religious content

  • Content that is inappropriate for the purpose and nature of Empthrive's Thrive Space

This list is not exhaustive. Empthrive reserves the right to determine whether a contribution is appropriate for the Thrive Space and whether it should remain available. Comments that breach this policy may be removed, and a member’s access may be restricted or suspended.

A. Responsibility for contributions

Members remain responsible for their own comments and other contributions they submit to Empthrive’s Thrive Space.

Members are responsible for ensuring that they have the necessary rights and permissions to share any information or content they submit, and that their contributions do not infringe the rights of others or breach applicable laws. Members must not submit content that they are not legally entitled to share. Therefore, before posting, members should consider whether they have the necessary rights and permissions to share the information, and whether their contribution respects the privacy and rights of others.

Views expressed in member contributions are those of the individual members and do not reflect the views of Empthrive.

B. Other members' comments

Members must respect the comments of others. You must not reproduce, distribute, publish or commercially exploit another member’s comments without their explicit permission.

C. Privacy and personal information

Comments posted in Empthrive’s Thrive Space are visible to other members.

Please avoid sharing employer or colleague names, confidential workplace information, or personal details that you would not want others to see. Equally, respect other people’s privacy and do not share their names or personal details without their consent.

Members should also ensure that any information they share does not breach contractual obligations, confidentiality obligations, policies or other legal restrictions.

Members are responsible for ensuring that any workplace information they share is not confidential or otherwise restricted from disclosure under their current or former employer’s policies, contractual obligations or applicable laws.

2. Empthrive's Role and Management of the Thrive Space

Empthrive owns and manages the Thrive Space environment and retains editorial control over its content and operation. However, individual members and other third parties remain responsible for their own actions, conduct and content when interacting with the Thrive Space through the comments section, including activity carried out through bots, automated systems or artificial intelligence. Empthrive does not accept responsibility for content submitted or distributed by those parties, including malicious, harmful, offensive, misleading, unlawful or otherwise objectionable content.

All moderation of member comments is carried out manually by Empthrive. No algorithms or AI tools are used to review, assess or moderate member comments.

In terms of its management and operation of the Thrive Space:

  • Empthrive determines which topics are published in the Thrive Space

  • Members cannot independently create or publish discussion topics

  • Members may contribute comments under topics published by Empthrive

  • Empthrive determines whether topics submitted to it are suitable for publication

  • Empthrive does not endorse or agree with opinions expressed by members

Empthrive may, at its discretion, review, edit where appropriate, restrict the visibility of or remove comments and other member contributions. Empthrive may also restrict, suspend or terminate a member’s access to the Thrive Space where it considers this necessary.

These rights are in addition to the rights and protections set out in the Terms of Use & Service. Nothing in this policy limits Empthrive’s existing rights under those terms.

Members are encouraged to report questionable content or activity they encounter in the Thrive Space. Please refer to Section 5 (‘Raising a Concern’) for further details on how to report it.

3. Content Ownership and Use

The ownership and permitted use of member contributions are governed by the content provisions in Empthrive’s Terms of Use & Service.

Members should not assume that content posted in the Thrive Space is private or that it may be reused outside the community. The restrictions on using another member’s contributions set out in this policy apply regardless of whether the contribution is publicly accessible to other members.

4. Privacy and Personal Data

Please refer to Empthrive’s Privacy Policy, which explains how we collect, use, store and protect personal data, including information about our service providers, international data transfers, data retention and your data protection rights.

The following additional information relates specifically to Empthrive’s Thrive Space:

  • Comments: Members contribute to the Thrive Space by posting comments under discussion topics published by Empthrive.

  • Visibility: Comments are visible to other Thrive Space members. Please refer to Section 1 (‘Member Terms of Use’) regarding members’ responsibilities for the information they share.

  • Storage: Comments are stored within Empthrive's Thrive Space on its Squarespace website. Empthrive does not separately export comments from the Thrive Space.

  • Retention: Comments and any associated personal data are retained in accordance with the applicable retention arrangements described in Empthrive’s Privacy Policy.

  • Requests for review: Information submitted to Empthrive about a comment is used to assess the concern and determine whether any action is appropriate.

For further information about how personal data is processed and how to exercise your data protection rights, please refer to Empthrive’s Privacy Policy.

5. Raising a Concern

If you have a concern about a comment posted in the Thrive Space, you can contact Empthrive at:

hello@empthrive.com

Please include a link to the relevant topic and sufficient information to identify the comment, together with an explanation of your concern.

Where you are notifying Empthrive that content may be illegal, please also provide:

  • Your name and email address

  • A sufficiently detailed explanation of why you consider the content to be illegal

  • The exact location of the content, such as the relevant comment or topic URL, together with any additional information needed to identify it

  • A statement confirming that you believe in good faith that the information and allegations in your notice are accurate and complete

Empthrive will consider the information provided and determine what action, if any, is appropriate. This may include leaving the comment in place, restricting its visibility or removing it. Empthrive will communicate the outcome of its review to the person who raised the concern within 14 working days, provided sufficient information has been received. Where additional time is required, Empthrive will notify them accordingly.

The person raising the concern is responsible for providing sufficient information for Empthrive to review it. Where the information provided does not constitute a sufficiently precise and adequately substantiated notice, Empthrive may close the report without further action.

Where Empthrive takes action to restrict or remove content, or restrict or suspend a member’s access, it may provide the affected member with an explanation of the decision in accordance with applicable requirements.

For general questions about Thrive Space or this policy, please contact

hello@empthrive.com

6. Changes to This Policy

Empthrive may update this policy from time to time to reflect changes to the Thrive Space, its operation or applicable requirements.

The latest version will be made available on the Empthrive website, together with the date of the most recent update.

Where an update requires members to take further action or agree to revised terms, Empthrive will communicate this accordingly. Empthrive will inform members of significant changes to this policy.